How To Contact Us

You will find details below of how to contact us at unlocks.co.uk. However, please refer to our FAQ's section before contacting us as most questions are answered there.

Contact Us By Email:

Please click on the link most appropriate to your reason for contacting us!

• It has been over 12 hours since ordering and I have not received my unlock codes.
• It has been over 12 hours since ordering and I have not received my subscription details.
• The unlock codes supplied have failed to unlock my Nokia phone.
• I have general comments and/or questions to submit to unlocks.co.uk.

Contact Us By Phone:

You can contact us by telephone (Between 09:00-16:30 BST Monday-Friday Only) on (0113) 252 3815. Please note that our answer service will be activated outside office hours, at weekends and also during very busy periods. Messages left on the answer service may be subject to a 48 hour response delay. If you require a quicker response, we suggest you use the "Contact Us By Email" option above:

Complaints Procedure:

If you have any complaints about any aspect of our service, please use the "Contact Us By Email" option above stating the exact details of your complaint. We will attempt to deal with your complaint as quickly as possible, and hopefully resolve the matter without further contact being necessary. In the event that your complaint cannot be resolved by email, you should send a written complaint by 'Recorded Delivery' to the address below.

Written Complaints To Us:

If you need to complain in writing to unlocks.co.uk, please send your complaints to the address below:

Unlocks.Co.Uk
88c Queen Street
Morley
Leeds
West Yorkshire
LS27 9EB

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